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Tech Virtual Assistant · Help Desk · Cybersecurity

TechVACel

Virtual Support | Real Progress | A Brighter You

I protect organisations that protect people.

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Maricel Urkom, Tech Virtual Assistant logo
TechVA Cel: Virtual Support, Real Progress, A Brighter You. Virtual assistance, business support, tech solutions and more productivity.

Products

Tools built with care

VA Assistant App

TechVACel

My avatar virtual assistant app, your calm, patient tech companion, available whenever you need a hand.

  • A friendly avatar assistant that guides you through everyday tech tasks
  • Step-by-step help for email, devices, accounts and online tools
  • Gentle reminders for updates, backups and good digital habits

Coming soon

Join waitlist

Cyber-Safety Platform

Mission Shield AI

Intelligent Protection. Clear Direction.

Helps organisations become cyber-safe, with clarity instead of jargon.

  • Plain-English cyber-safety assessments tailored to your organisation
  • Prioritised action plans that fit nonprofit budgets and capacity
  • Ongoing guidance on policies, staff awareness and safe data handling
Learn more

Services

Support that makes tech feel lighter

  • Virtual Assistance

    Inbox, calendar, documents and admin systems, organised so you can focus on your mission.

  • WordPress & Web Management

    Updates, content edits, plugins, backups and security hardening for your website.

  • Help Desk Support

    Friendly, patient troubleshooting for staff and volunteers: accounts, devices and Microsoft 365.

  • Cyber-Safety for NFPs & Small Businesses

    Practical risk checks, MFA rollouts, policies and awareness training that fit your capacity.

About

Hi, I'm Cel

Maricel Urkom smiling at her desk in a beige blazer

Former teacher turned tech and cybersecurity professional.

Years in the classroom taught me patience, clear communication and how to make complex things feel simple. Today I bring those same strengths to technology, helping nonprofits and community services work smarter and stay safe online, so they can keep their focus on the people they serve.

Whether it's a website update, a help desk ticket or a cyber-safety plan, I'll meet you where you are and leave you more confident than before.

Maricel Urkom

Certifications

  • ISC2 CC
  • Microsoft SC-900
  • AWS Cloud Practitioner
  • Cert IV Cyber Security (in progress)

Contact

NFP or small business needing help? Let's connect.

Book a free discovery call to talk through your goals, or send an enquiry and I'll get back to you.

Book a Discovery Call (opens in a new tab)